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| Intermedic |
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Medical Equipment Division (MED)
MED started its activities in 1976 when medical equipment were incorporated in the business chain of the Group. It has been a success story ever since with steady growth in services that start with planning of facilities, purchase of medical equipment, installation, training, customer support, and after sales service.
MED is renowned for all of the above in addition to its ability to address healthcare facilities and hospitals as turn key projects.
MED is organized in five Business Units comprising:
- Project Unit PRU.
- Equipment Sales Unit (Medical Equipment) ESU-ME.
- Equipment Sales Unit (Diagnostic Radiology) ESU-DR.
- Laboratory Sales Unit LSU.
- Customer Support Unit CSU.
PRU is our business unit involved with global turn-key projects tapping on the rich internal synergy of resources as well as the abundance of our net-work of international suppliers.
ESU-ME relates to the global portfolio of medical equipment excluding imaging and revolves around 5 business lines namely:
- Patient care Environment (Hospital Beds, Architectural Products…).
- Operating Rooms & Sterilization (OR tables, OR lights, sterilizers, washers…).
- Clinical Care (Patient Monitoring and Clinical Informatics).
- Anesthesia & Reanimation (Anesthesia Equipment , Ventilators and Management Informatics).
- Endoscopy & Microscopy (medical endoscopy, surgical endoscopy, surgical microscopy).
ESU-DR is our diagnostic radiology (imaging and therapy systems) covering mainly:
- MR, CT, GXR(general X Ray & cardiovascular systems), NM (nuclear medicine) , Pet-CT/MR, U/S (ultra sound).
- PACS (Patient Archiving Management System).
- Radiation Therapy (linear accelerators, treatment planning and management informatics).
- Neuroscience Therapy Equipment ( Gamma Knife, Stereotactic Frames , Deep Brain Simulation …)
LSU covers laboratory equipment and supplies providing solutions within pre-analytical sample preparations and analysis with main focus on:
- Clinical Chemistry & immunodiagnostics automated Platforms.
- Coagulation & critical care blood gas testing equipment.
- Immuno-hematology- Transfusion medicine setups.
- Imaging solutions (Basic to Laser and electron Microscopy systems).
- General lab equipment for clinical and special industrial applications.
- In Vitro Fertilization (IVF), Education & Research lab equipment, reagents and supplies.
The Customer Support Unit (CSU), with its fleet of well trained biomedical engineers, technicians and administrators constitute the major hub of customer support services at Intermedic.
CSU is your companion from site preparation to equipment installation, operation, and up-keep. We are proud of our history that reflects exemplary equipment up-time records with full customer satisfaction. Our business covers the following activities:
- Installation
- Commissioning
- Academic support & training
- Preventive maintenance
- Corrective maintenance
- Diagnostic and technical consulting assessment
- Hardware and software upgrade
Our field of expertise covers a wide spectrum of medical and laboratory equipment. This includes but not restricted to diagnostic radiology, cardiovascular imaging, ultrasound, nuclear medicine, computed tomography, magnetic resonance imaging and radio therapy.
In addition, we handle all the conventional hospital equipment such as OR tables, ICU, CCU monitoring, ventilation and inhalation equipment, sterilizers, dialysis equipment, electric beds, investigational equipment, endoscopy equipment, lasers, surgical microscopes and others.
Our laboratory technical unit is specialized in chemistry analyzers, coagulation analyzers, centrifuges, O2 incubators, safety cabinets, freezers, microscopes (including IVF and specialized laser scan microscopes), water treatment, blood gas analyzers and automated micro plate analyzers.
All our human resources are selected according to a well-defined profile based on the related job description; each person will undertake the necessary training to perform his job. This training includes local and factory scheduled seminars and product / service trainings as needed.
Customer Support Unit has two main workshops composed of one allocated major space for mechanical and heavy equipment repair, and another space allocated for electronic and portable equipment, in addition to a special separate workshop dedicated to endoscopy. The technical team uses sophisticated and dedicated tools and test equipment to perform their duties. A comprehensive library of documents in the form of electronic and hard copies in addition to direct access to specialized web sites at manufacturer's facilities are available in order to keep up with new innovations and access as well all necessary data as needed.
The CSU office space area is 400m2, whereas the parts warehouse is 300m2. In our warehouse, we store the essential recommended parts and accessories to support our equipment base.
Moreover Intermedic is actually implementing a new software, Oracle JD Edwards Enterprise one, in order to enhance monitoring of all activities namely in CSU.
Hospital Supplies Division (HSD)
HSD started its activities back in 1972 and has always focused on the changing needs of its customers by offering the most up-to date products and systems covering various medical and surgical specialties.
Today HSD is proud to have reached its goal via the prestigious portfolio of leading manufacturers as may be seen in our listing of suppliers.
HSD is structured into a number of business units under which the products and solutions offered are grouped along the lines of various medical specialties as shown below:
- J & J Franchises Unit: Handles Surgical Sutures, Endo-mechanical Instruments and Devices, Women's Health, Interventional Cardiology and Endo-vascular devices and supplies.
- Ortho Unit: Specializes in Joint Replacement Prosthesis, Spinal Implants and Systems, Trauma Supplies, Surgical Power Tools and Arthroscopy Systems and Supplies.
- R & C Unit: Distributes X-Ray films, Chemicals Processors, Images and Computed Radiography equipment. It also offers Digital Radiology, Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS).
- Ophthalmic & Neuro Unit: Handles Ophthalmic Surgical Supplies and instruments, Micro Surgical Systems and Diagnostic Equipment. Its Neuro portfolio comprises Surgical Navigation Systems and Stereotactic Frames.
- Dialysis Unit: Specializes in Hemo-Dialysis Equipment, Filters and Supplies. It also provides total solutions to dialysis centers comprising installation, commissioning and training.
Each HSD Business Unit has its dedicated management and highly trained teams of product specialists who work closely with surgeons and doctors. The Units are supported by HSD customer Service & Logistics Department that ensures full coverage of the market. HSD share the technical services of the Customer Support Unit of MED thus ensuring customers the benefits of a common high standard of services.
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